To assist you with the software update for your Samsung device, this page contains the following information:
Wi-Fi Only Over The Air (OTA) programming
Instructions for server-initiated software update
Instructions for user-initiated software update
Software update while roaming
Note: Estimated software download time is 6-10 minutes. Estimated software update time is 6-10 minutes.
User Initiated Software Update
This process allows a user to navigate through the device options to check for updates.
On a home screen, touch and swipe up or down to view all apps, touch
Settings > System updates > Check for system updates
.Note These instructions apply to Standard mode only.
When your device finds a new software update, tap
download now
.Upon completion, a screen will appear informing you that the new version of the software is ready to be installed.Tap
Install updates
.
The device will shut down and turn back on. A screen will appear stating that the installation is complete.Tap
OK
.
You have successfully updated your software.
Wi-Fi OTA programming only - Wi-Fi exclusive update
When Wi-Fi is turned on and your device is connected to a Wi-Fi network, your device can receive and download new software updates.
The download occurs when the device is in Wi-Fi coverage, but the coverage doesn't have to be consistent. You can use multiple Wi-Fi networks and disconnect/reconnect to Wi-Fi and the update will occur picks up where it left off until the end.
When the download is complete, you will receive a notification that a new software update is available to install.Tap
Install now
to continue with the installation. The device will be switched off and on again and the installation process will begin.
You have successfully updated your software.
Server-initiated software update
You will be notified on your device that a software update is available.
Choose
Install now
and your device will power cycle and the installation process will begin.Tap
OK
to begin installation.Note: If you choose
Move
, this will delay the installation and return you to the home screen. The software update message will appear periodically until you install the update.
After you get the first software update notification, you can start it manually by clicking
Home > Applications > Settings > About device > Software updates
.Under System updates, tap
Reboot and install
to install the update. Your device will power cycle and the installation process will begin.
Once the installation is complete, the device will turn off and on again.
You have successfully updated your software.
System update while roaming
If you're roaming, you won't receive a software update notification. To update, you must either turn on Wi-Fi and wait for the update notification to appear, or update manually by going to . walk
Home > Application > Settings > About device > Software updates
.To enable WiFi:
Go to
Settings > Wireless & networks
.
tap
Wireless Internet access
.
To connect to an available Wi-Fi network, select
WLAN settings
and select an available Wi-Fi network or add a Wi-Fi network manually.
If the software update fails to install, an error screen will appear. However, this only means that the software did not install properly. The device will turn back on with the original software and prompt you to install the software update again. If you don't have a strong connection to the WiFi or Verizon Wireless network, you may not be able to perform an over-the-air software update. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable and then load the
Software Upgrade Assistant
to your computer, which will check for software updates and initiate the software update process.
